UPMC reviews

1677766322

Tom Olsen

google

Hi Tom, we’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing excellent patient care and we would like to further discuss your experience with you. Please call 814-877-3767 to speak with a member of our Patient Relations team.

1677786985

1

Awful. Waited 6 hours in the er. My fiance had lower back pain so bad she couldn't not even walk or get up to go to the bathroom. Waited 6 hours for a PA to give her some muscle relaxer. When I asked what next steps should be she told me, nursing home. My fiance is 35. I will never go there again

1623380612

charlene bish

google

1

Worst hospital experience ever. My Grandson was brought in by ambulance. The ER was packed with people. Standing room only. They had patients on beds in the hallways. It looked like a horror movie. Like the plaque hit Erie. My grandson was puking and pooping everywhere. I asked for a wash cloth or towels. I never received anything to clean him up. He had no bedding left. Never got new. The rooms were disgusting and dingy. Our nurse was nice but only seen her a couple of times. The doctor was rude. I will never go to this ER again. They had to many patients for their uncaring staff.

1654702081

Christie C

google

Hi Christie, Thanks for sharing your kind words about UPMC Hamot! We've shared your note with our patient experience team. Take care!

1655211779

4

This was my 1st experience with this hospital. I needed my gallbladder out and don't like my local hospital. From the moment I entered I was greeted and treated respectfully. The pre op rooms weren't that bad. The staff was excellent though. I had a bit of a breakdown seeing this was my 1st major surgery and the staff made me feel comfortable. After surgery more of the same. Just very polite, patient and caring. Several days after the surgery I received a call to go over any issues I'm having. The only downside to my experience was the parking. Paying for parking at a hospital is a 1st for me.

1526393038

Juli Ferrando Athanasakos

google

5

5 stars go to Barb Chase in radiology. She went above and beyond to help.me get my records promptly and in order. I a rare find these days, someone who not only does their job but is kind and goes beyond.

1580517137

Riaz Gohar

google

1

Tasty dinner at Pittsburg